Aquatic Artists custom waterfall

Privacy Policy

Privacy Policy for Aquatic Artists LLC

Effective Date: September 24, 2026

At Aquatic Artists LLC (referred to as “we,” “us,” or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, including through our website and SMS communications.

1. Information We Collect
We may collect the following types of personal information from you when you use our website, make purchases, sign up for our services, or communicate with us via SMS:

Contact Information: Name, phone number, email address, and mailing address.
Communication Preferences: Information about your preferences for receiving communications from us, including SMS messages.

2. Use of Information
We do not sell your personal information for money. We share limited information with analytics and advertising providers as described in Section 6. We use information to respond to inquiries, provide our products and services, coordinate work, and improve the customer experience. We send service text messages only with consent for that category and marketing or promotional texts only with separate marketing consent. Limited service-provider processing is described in Section 5.

3. SMS Messaging and Your Choices
Aquatic Artists LLC offers two independently selected text-message categories:

  • Project & Service Text Updates: Non-marketing messages about your inquiry, estimate, appointment, project, installation, or customer service.
  • Marketing & Promotions Texts: Recurring automated marketing and promotional messages, including news, offers, and our waterfall construction services.

At our contact form, you may select either, both, or neither of the two optional, unchecked SMS consent boxes. Providing a phone number or submitting a form does not by itself authorize SMS. Consent to service texts is not consent to marketing texts, and neither choice is a condition of purchase. We use your mobile number and the consent choices you submit to honor the categories you select.

Consent records include the choices submitted, the disclosure text and version, submission time, and source so that we can demonstrate and honor your preferences.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of texts from the sending number, or HELP for help. You may also contact [email protected]. See our SMS Terms of Service & Messaging Policy.

Where START/resubscription is supported on a texting number, it may restore text delivery after an opt-out; it does not itself create separate written marketing consent. To opt into marketing texts, select the Marketing & Promotions Texts checkbox on our website.

4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Third-Party Services and Mobile Information
We may use trusted service providers to deliver messages and manage customer communications on our behalf. They may process information only to perform those services for us, not for their own marketing or promotional purposes.

We do not sell or share your mobile number, text messaging originator opt-in data, or consent with third parties or affiliates for their marketing or promotional purposes. Consent applies only to Aquatic Artists LLC and to the message categories you select; it is not transferred to another company.

6. Cookies, Analytics, and Advertising
Our website uses cookies, pixels, and similar technologies from Google (including Google Analytics, Google Tag Manager, and Google Ads) and Meta (Facebook and Instagram). These tools record how visitors use our website, such as the pages viewed, the ad or link that brought them here, the device and browser used, and an approximate location based on the IP address. We use this information to understand how our website is used and to measure and improve our advertising.

When you submit a form on our website, we may share your email address and phone number with Google and Meta in hashed (encoded) form, together with technical details such as your IP address, browser type, and ad click identifiers. This lets these platforms tell us which of our ads led to an inquiry. We may also share hashed contact information for our customers and inquiries with Google and Meta so that we can measure the results of our ads and choose who does or does not see them. Google and Meta process this information under their own terms and privacy policies.

Google and Meta may use information collected through these tools to show our ads to people who have visited our website (targeted advertising). You can opt out of targeted advertising and of this sharing:

7. Your Rights and Choices
You have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.
Update: You may update or correct your personal information.
Delete: You may request that we delete your personal information.
Opt out: You may opt out of targeted advertising and of the sharing described in Section 6.
To exercise these rights, or to appeal a decision we make on your request, please contact us using the information provided below. Residents of New Jersey and other states with consumer privacy laws may have additional rights under those laws.

8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you directly, where possible.

9. Contact Information
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Email: [email protected]
Phone: 888-928-7949
Address: 1832 N. Black Horse Pike, Williamstown, NJ 08094

Thank you for trusting Aquatic Artists LLC with your personal information. We value your privacy and are committed to safeguarding your data.